Thank you for choosing us for your hydraulic equipment needs. This page outlines our shipping and payment policies to ensure a smooth and seamless experience for our customers. Please read this information carefully before placing an order.

Shipping Information

Shipping Options

We offer both international and local shipping options, depending on your location. Please note that not all options are available for all areas. Shipping options and their respective costs will be displayed at checkout.

Supported Shipping Zones

We ship to most countries; however, bulky international orders may require the customer to arrange freight. In such cases, the customer is responsible for all duties, taxes, and declarations, as well as any additional paperwork required.

Shipping Costs

All shipping prices are calculated at checkout based on item size and location. For larger items, we will work with you to organize transportation that suits your requirements.

It is the customer’s sole responsibility to pay all shipping costs. This includes any fees associated with redirects or redeliveries. Shipping costs are calculated at checkout and vary depending on the size and weight of your order, as well as your location.

Order Processing and Delivery Times

We strive to process and ship your order as quickly as possible. However, for large orders, please allow up to 5 business days for us to consolidate parts from multiple locations into a single consignment. Delivery times vary depending on your location and the shipping method selected at checkout.

Payment Information

Payment Options

We accept all major credit cards, excluding American Express and Diner’s Club. For your convenience, we also accept direct deposit, PayPal, and Stripe for payments.

Payment Requirements and Instructions

Please ensure that you provide accurate and complete payment information during checkout. Your order will not be processed until payment has been received and verified. If you choose to pay via direct deposit, please include your order number as the payment reference to avoid any delays in processing your order.

Contact Information

If you have any questions or concerns regarding our shipping and payment policies, please do not hesitate to contact us at sales2@emyte.com.au. Our customer support team is always here to help you.